Pom Courses

Business Etiquette

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Business Etiquette is so much more complex than knowing table manners like which fork to use at a business lunch.

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Business etiquette is the face of a company and is key to professionalism. This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette.

Learning Outcomes:

  • Networking for Success
  • Dressing for Success
  • The Handshake
  • Making Small Talk
  • Business E-Mail Etiquette
  • Telephone Etiquette
  • Dining in Style


Join us at Pomegranate Institute and learn to speak with a smile!